Agent Robert

  • Total activity 19
  • Last activity
  • Member since
  • Following 0 users
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  • Votes 0
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Activity overview

Latest activity by Agent Robert
  • Agent Robert created an article,

    Waste services didn't show up

    When waste services fail to arrive at a hotel as scheduled, it can lead to a variety of issues, from unsightly garbage accumulation to potential health hazards. As APTIM support staff, it is essen...

  • Agent Robert created an article,

    How do I contact my Provider Law Firm?

    As a member you can contact your provider law firm right from the LegalShield mobile app or call them directly. A customer service representative will ask you what type of legal matter you have, ve...

  • Agent Robert created an article,

    Technical Support

  • Agent Robert created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • Agent Robert created an article,

    How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • Agent Robert created a post,

    What is the community?

    The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...

  • Agent Robert created a post,

    Which topics should I add to my community?

    That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...

  • Agent Robert created a post,

    How do I get around the community?

    You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.

  • Agent Robert created a post,

    I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...

  • Agent Robert created a post,

    Feature a post

    Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more